Privacy Policy

Last updated: 19 September 2026

This policy explains what information Shokhekini ("we", "us") collects when you use shokhekini.com, how we use it, and the choices you have. By using our store you agree to this policy.

Information we collect

• Account details — your name, email, phone number and password (stored securely, never in plain text).
• Order & delivery details — shipping addresses, order history and the items you buy.
• Support messages — anything you send us by email or chat.
• Usage data — basic, privacy-respecting analytics such as pages viewed, to improve the store.

We do not store card numbers or payment credentials on our servers.

How we use your information

• To process and deliver your orders and provide customer support.
• To manage your account, wishlist and saved addresses.
• To send order updates and, only if you opt in, occasional studio dispatches.
• To keep the store secure and prevent fraud.

Sharing

We share the minimum necessary with the partners who help us operate: delivery couriers (to fulfil your order), payment providers (when online payment is enabled), and our infrastructure providers. We never sell your personal information.

Data storage & security

Your data is stored in a secured database with row-level access controls, so you can only see your own information and staff access is restricted by role. We use industry-standard measures to protect it, though no method of transmission is ever 100% secure.

Your choices

• View and update your profile and addresses from your account.
• Unsubscribe from marketing emails at any time via the link in any email.
• Request a copy or deletion of your data by emailing us.

Cookies

We use essential cookies to keep you signed in and remember your cart. We keep non-essential tracking to a minimum.

Contact

Questions about your privacy? Email privacy@shokhekini.com.

This policy is provided as a general starting point and should be reviewed against your local legal requirements before launch.